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Return Policy

Precision Watches Return and Exchange Policy

Commitment to Satisfaction

At Precision Watches, we are dedicated to ensuring your complete satisfaction with your purchase. For our online shoppers, we offer a straightforward 7-day return policy, allowing you to return items within 7 days of receipt for a hassle-free experience. This policy is part of our commitment to providing a seamless and enjoyable shopping experience, both online and in-store. Our goal is to make sure that every purchase meets expectations.

Return and Exchange Conditions

If you change your mind about your purchase, you can return or exchange any unworn and undamaged watch, provided the Precision Watches security tag remains attached and unaltered. We ask that all items be returned in the same condition as received, including all original accessories, packaging, and documentation.

Refund Process

Upon receiving and inspecting the returned item, we will process your refund to the original payment method within 1-2 business days.

Customized and Final Sale Items

Please note we cannot accept returns on watches that have been personalized, engraved, worn, or altered in any way. Items missing from the original purchase or showing signs of wear may be subject to a restocking fee or could result in the return being declined.

Exchanging for Another Watch

As a leading purveyor of luxury watches, we offer an extensive selection for exchange. From classic gold pieces to rare, vintage finds, our ever-changing collection caters to diverse tastes and styles. Should you wish to exchange your watch, explore our wide range of options to find the perfect match.

Return and Exchange Steps

  1. Contact us within seven days of receiving your watch to request a return authorization.
  2. We will provide pre-paid, fully insured shipping labels for your convenience.
  3. Ensure that you return the watch with all its original contents.

International Returns

International customers can return their purchases, but return shipping costs, customs fees, and taxes will be their responsibility. Our return policy applies equally to international returns.

Vintage and Special Items

For vintage and other special-category watches, the return process may vary. We will provide details on the return process for these items at the time of purchase.

Providing a Hassle-Free Experience

At Precision Watches, we aim to make your returns and exchanges as hassle-free as possible. If you have any questions or need assistance, our dedicated team is here to help.

Embrace the Precision Watches Experience

Your satisfaction is our top priority. We invite you to shop with confidence, knowing that we’re here to support you every step of the way.

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